Start here: Multichannel detailing e-book

Take the next step

You have your e-detailing system in place and are now thinking about multichannel. You want to provide a seamless customer experience across all channels – websites, apps, social media platforms, video, and more. You know that this is ‘what’s next’ but it seems like too big of a step.

The good news is that it’s possible to get started with multichannel right now. And in a way that builds on what you already have in place.

There is a middle ground:

You don’t have to go full throttle into multichannel. And it doesn’t have to be ‘all or nothing’. A great next step in your digital journey is to combine your e-detailing with multichannel – building around what’s working and enabling you to extend your existing relationships further.


  • Why multichannel?
  • Improve visibility and personalization
  • Create your own multichannel mix
  • Extend relationships
  • Steps to start now